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Title
Japanese: 
English:Social Networks of Members of Software Development Projects 
Author
Japanese: 小西 憲治, 山田 隆志, 吉川 厚, 寺野 隆雄.  
English: Kenji Konishi, Takashi Yamada, Atsushi Yoshikawa, Takao Terano.  
Language English 
Journal/Book name
Japanese: 
English: 
Volume, Number, Page         pp. 93-98
Published date Apr. 2010 
Publisher
Japanese: 
English: 
Conference name
Japanese: 
English:The 3rd Japan-China Joint Symposium on Information Systems (JCIS 2010) 
Conference site
Japanese: 
English:Beijing, China 
Official URL http://ieejc.ise.eng.osaka-u.ac.jp/jcis2010/program.html#session7
 
Abstract The success or failure of software development projects depends on various reasons. Among them, in this paper, we will focus on the human relationship among the project members of both customers and developers. They form both formal and informal social networks. Using the concepts of social network analysis, we have carried out two case studies on software development projects in business domains: the one is successful and the other is not. We have used questionnaire surveys to depict the characteristics of communication networks among members. We have analyzed what factors increase the difficulty and what characteristics the key persons or ‘agents’ show inside the project teams. The ‘agents’ will negotiate with the other members to lead the projects succsessful. The study results have suggested that the existence of ‘agents’ in customer and developer sides is critical for effective software development.

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