"Kyoichi Kijima,Santi Novani","Symbiotic Hypergame Analysis of Value Co-Creation Process in Service System","7th International Conference on Service Systems and Service Management (ICSSSM 2010)",,,,,,2010,June
"Kyoichi Kijima,Santi Novani","Value Co -Creation Model of Service Innovation: Symbiotic Hypergame Analysis","Frontier in Service Conference 2010",,,,,,2010,June