"Gu, X.,Itoh, K.,Suzuki, S.","An Error Taxonomy System for Analysis of Haemodialysis Incidents",,"Journal of Renal Care",,"Vol. 40","No. 4","pp. 239-248",2014,Dec. "Gu, X.,Itoh, K.","An Assessment Tool for Dialysis Patientsf Satisfaction: Exploring Crucial Satisfaction Factors for Japanese Patients","ODAM-NES 2014 (11th International Symposium on Human Factors in Organisational Design & Management & the 46 Annual Nordic Ergonomics Society Conference",,"IEA Press",,,"pp. 35-40",2014,Aug. "Gu, X.,Itoh, K.","Investigating Staff and Manager Views of Performance Indicators for Hospital Management","21st International Annual EurOMA (European Operations Management) Conference 2014",,,,,,2014,June "Li, Y.,Kenji Itoh","Safety climate in trucking industry and its effects on safety outcomes",,"Cognition, Technology and Work",,"Vol. 16","No. 2","pp. 131-142",2014, "Kenji Itoh,Henning Boje Andersen,Kim Lyngby Mikkelsen","Safety Culture Dimensions, Patient Safety Outcomes and Their CorrelationsCorrelations",,"In P. Waterson, (Ed.), Patient Safety Culture: Theory, Methods and Application","Ashgate",,,"pp. 67-98",2014,