"Gu, X.,Itoh, K.","A Cross-culture Comparison of Patient Handoff Safety and Quality between Chinese and Japanese Nursing Staff Perceptions","the 5th Nordic Conference on Research in Patient Safety and Quality in Healthcare",,,,,,2018,Aug.
"Gu, X.,Itoh, K.","How Nurses Perceive Organisational Climate Surrounding Patient Handoffs in Japanese Hospitals?","the 20th Congress of International Ergonomics Association (IEA)",,,,,,2018,Aug.
"Gu, X.,Itoh, K.","Developing an Assessment Tool for Healthcare Employee Satisfaction: Validating in Cross-cultural Settings","the 25th International European Operations Management Association (EurOMA) Conference",,,,,,2018,June
"Gu, X.,Itoh, K.","Do Healthcare Employees and Patients Share Satisfaction in Dialysis Clinics?",,"The Journal of Japanese Operations Management and Strategy",,"Vol. 8","No. 1","pp. 35-50",2018,Mar.
"Gu, X.,Itoh, K.","Performance Measures for a Dialysis Setting",,"Journal of Renal Care",,"Vol. 44","No. 1","pp. 52-59",2018,Mar.