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Title
Japanese:参照点依存性を考慮した顧客満足度に関する研究 
English: 
Author
Japanese: ファムテュイティビエン, 鈴木 定省.  
English: Pham Thuy Thi Bien, Sadami SUZUKI.  
Language Japanese 
Journal/Book name
Japanese:日本経営工学会平成24年度春季大会予稿集 
English: 
Volume, Number, Page         pp. 142-143
Published date May 2012 
Publisher
Japanese: 
English: 
Conference name
Japanese:日本経営工学会平成24年度春季大会 
English: 
Conference site
Japanese: 
English: 

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