"Md Abul  Siddike,Kazuo Iwano,Kazuyoshi Hidaka,Youji Kohda,Jim Spohrer","Wisdom Service Systems: Harmonious Interactions Between People and Machine","AHFE 2017 International Conference on The Human Side of Service Engineering","AHFE 2017 International Conference on The Human Side of Service Engineering",,"  Springer",,"pp. 115-127",2017,July