@article{CTT100758689,
  author = {Gu, X. and Itoh, K.},
  title = {Performance Measures for a Dialysis Setting},
  journal = {Journal of Renal Care},
  year = 2018,
}

@article{CTT100758691,
  author = {Gu, X. and Itoh, K.},
  title = {Do Healthcare Employees and Patients Share Satisfaction in Dialysis Clinics?},
  journal = {The Journal of Japanese Operations Management and Strategy},
  year = 2018,
}

@inproceedings{CTT100769048,
  author = {Gu, X. and Itoh, K.},
  title = {How Nurses Perceive Organisational Climate Surrounding Patient Handoffs in Japanese Hospitals?},
  booktitle = {},
  year = 2018,
}

@inproceedings{CTT100769049,
  author = {Gu, X. and Itoh, K.},
  title = {A Cross-culture Comparison of Patient Handoff Safety and Quality between Chinese and Japanese Nursing Staff Perceptions},
  booktitle = {},
  year = 2018,
}

@inproceedings{CTT100769047,
  author = {Gu, X. and Itoh, K.},
  title = {Developing an Assessment Tool for Healthcare Employee Satisfaction: Validating in Cross-cultural Settings},
  booktitle = {},
  year = 2018,
}