@book{CTT100644435,
  author = {梅室 博行},
  title = {感情経験を提供する製品・サービス・経営},
  publisher = {品質月間委員会},
  year = 2012,
}

@article{CTT100647337,
  author = {Waratta Authayarat and Hiroyuki Umemuro},
  title = {Affective Management and its Effects on Management Performance},
  journal = {Journal of Entrepreneurship, Management and Innovation},
  year = 2012,
}

@article{CTT100647083,
  author = {Waratta Authayarat and Hiroyuki Umemuro},
  title = {Workplace Environment Characteristics as Antecedents of Affective Well-being in the Workplace},
  journal = {International Journal of Business Research and Management},
  year = 2012,
}

@article{CTT100644824,
  author = {長尾有記 and 梅室博行},
  title = {おもてなしを構成する要因の体系化と評価ツールの開発},
  journal = {日本経営工学会論文誌},
  year = 2012,
}

@article{CTT100636454,
  author = {Jia Zhang and Hiroyuki Umemuro},
  title = {Older adults' hedonic and eudaimonic well-being in information and communication technology activities},
  journal = {Gerontechnology},
  year = 2012,
}

@article{CTT100633902,
  author = {Qin Tang and Hiroyuki Umemuro},
  title = {Factors that Elicit Human Affects: Affective Responses among Japanese Adults},
  journal = {Journal of Japan Industrial Management Association},
  year = 2012,
}

@inproceedings{CTT100647082,
  author = {Masaaki Saito and Qin Tang and Hiroyuki Umemuro},
  title = {Text-Mining Approach for Evaluation of Affective Management Practices},
  booktitle = {World Academy of Science, Engineering and Technology},
  year = 2012,
}

@inproceedings{CTT100646569,
  author = {張嘉 and 梅室博行},
  title = {高齢者の新しい技術の受容や利用の中止とコンピュータに対する態度との関係},
  booktitle = {ジェロンテクノロジーフォーラム2012 特別講演会 及び ISG日本支部研究発表会 予稿集},
  year = 2012,
}

@inproceedings{CTT100646456,
  author = {山本信一郎 and 梅室博行},
  title = {ネガティブな感情を活用した製品・サービスの構造の分析方法の提案},
  booktitle = {日本経営工学会平成24年度秋期研究大会予稿集},
  year = 2012,
}

@inproceedings{CTT100642154,
  author = {Takumi Ninomiya and Daisuke Suzuki and Hiroyuki Umemuro},
  title = {Dimensions of Robot Characteristics that People Perceive as Significant for Engagement with Robots},
  booktitle = {Proceedings of the 43rd International Symposium on Robotics (ISR2012)},
  year = 2012,
}

@inproceedings{CTT100642264,
  author = {Waratta Authayarat and Hiroyuki Umemuro},
  title = {Generational Differences in Perception of Affective Climate Antecedents},
  booktitle = {World Academy of Science, Engineering and Technology},
  year = 2012,
}

@inproceedings{CTT100641026,
  author = {Jia Zhang and Hiroyuki Umemuro},
  title = {Longitudinal Study on Relationships Between Technology Adoption and Computer Attitudes of Older People},
  booktitle = {Proceedings of Interfaces and Human Computer Interaction 2012},
  year = 2012,
}

@inproceedings{CTT100639994,
  author = {Jia Zhang and Hiroyuki Umemuro},
  title = {When older adults start and stop to use technologies: Long term study on technology usage, computer attitudes and cognitive abilities of Japanese older adults},
  booktitle = {Proceedings of ISG*ISARC World Conference},
  year = 2012,
}

@inproceedings{CTT100634339,
  author = {Daisuke Suzuki and Hiroyuki Umemuro},
  title = {Dimensions of People's Attitudes toward Robots},
  booktitle = {Proceedings of the 7th ACM/IEEE International Conference on Human-Robot Interaction},
  year = 2012,
}

@inproceedings{CTT100645059,
  author = {Qin Tang and Hiroyuki Umemuro},
  title = {Cross-country Comparative Study on Factors Contributing to Affective Experiences},
  booktitle = {Proceedings of the 3rd International Service Innovation Design Conference (ISIDC 2012)},
  year = 2012,
}