国際会議発表 (査読有り)

• Chathura Rajapakse, Takao Terano. A Social Simulation Study of Customer Loyalty Formation from a Service-Dominant Logic Perspective, the 5th. World Congress on Social Simulation （WCSS 2014）, Proceedings of the 5th. World Congress on Social Simulation （WCSS 2014）, Edward MacKerrow, Takao Terano, Flaminio Squazzoni, Jaime Simao Sichman, eds., pp. 221-233, Nov. 2014.  公式リンク  
  
• Chathura Rajapakse, Takao Terano. An Agent-based Model to Study Customers’Engagement with Brands from a Service-Dominant Logic Perspective, SOCIAL SIMULATION CONFERENCE 2014 (SSC'14), Proc. SOCIAL SIMULATION CONFERENCE 2014 (SSC'14), ESSA, pp. 1-12, Sept. 2014.  公式リンク  
  
• Chathura Rajapakse, Takao Terano. Why do customers leave? An agent-based model to study customer engagement with services, 2014 Frontier in Service Conference, June 2014.  公式リンク  
  

学位論文

• Study on the Dynamics of Customer Loyalty from the Service-Dominant Logic Perspective using Agent-Based Simulation,  Summary,  博士（工学）,  Tokyo Institute of Technology,  2015/03/26,   
• Study on the Dynamics of Customer Loyalty from the Service-Dominant Logic Perspective using Agent-Based Simulation,  Thesis,  Doctor (Engineering),  Tokyo Institute of Technology,  2015/03/26,   
• Study on the Dynamics of Customer Loyalty from the Service-Dominant Logic Perspective using Agent-Based Simulation,  Exam Summary,  博士（工学）,  Tokyo Institute of Technology,  2015/03/26,   

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