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Title
Japanese: 
English:Factors Influencing People's Perceptions of the Appropriateness of Affect Communication 
Author
Japanese: JIAMSANGUANWONG Arisara, 梅室 博行.  
English: Arisara Jiamsanguanwong, Hiroyuki Umemuro.  
Language English 
Journal/Book name
Japanese:経営情報学会誌 
English:Journal of the Japan Society for Management Information 
Volume, Number, Page Vol. 23    No. 2    pp. 85-103
Published date Sept. 22, 2014 
Publisher
Japanese:経営情報学会 
English:Japan Society for Management Information 
Conference name
Japanese: 
English: 
Conference site
Japanese: 
English: 
Abstract Although communication of non-verbal information such as affect or emotion plays important roles to maintain relationships among people, communication media have had emphasis on explicit information communication and not on affect communication. In particular, little is known about how people perceive communication of affect appropriate or not in given circumstances. This study investigated factors that influence people’s perceptions of the appropriateness of affect communication. Japanese male participants (N＝167) were assessed their personality for overall trust, self-image, and empathy. Participants rated their perceptions of the appropriateness of communicating their affect in various situations involving combinations of nine factors from the seven possible responses of Display Rule Assessment Inventory. Ten factors were found to influence perceptions of the appropriateness of affect communication: valence of self-affect, valence of affect of others, social role, audience size, psychological distance, privacy, security, overall trust, self-image, and empathy. Implications for design of future communication media are discussed.

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