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Title
Japanese: 
English:How Humans Develop Trust in Communication Robots: A Phased Model Based on Interpersonal Trust 
Author
Japanese: 小川 瑠衣, Sung Park, 梅室 博行.  
English: Rui Ogawa, Sung Park, Hiroyuki Umemuro.  
Language English 
Journal/Book name
Japanese: 
English:Proceedings of The 14th Annual ACM/IEEE International Conference on Human Robot Interaction 
Volume, Number, Page         pp. 606-607
Published date Mar. 11, 2019 
Publisher
Japanese: 
English:IEEE 
Conference name
Japanese: 
English:The 14th Annual ACM/IEEE International Conference on Human Robot Interaction 
Conference site
Japanese:大邱 
English:Daegu 
File
DOI https://doi.org/10.1109/HRI.2019.8673090
Abstract The purpose of this study was to propose a model of development of trust in social robots. Insights in interpersonal trust were adopted from social psychology and a novel model was proposed. In addition, this study aimed to investigate the relationship among trust development and self-esteem. To validate the proposed model, an experiment using a communication robot NAO was conducted and changes in categories of trust as well as self-esteem were measured. Results showed that general and category trust have been developed in the early phase. Self-esteem is also increased along the interactions with the robot.

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