Journal of Japan Industrial Management Association
Volume, Number, Page
Vol. 77
No. 1
pp. 19-38
Published date
Apr. 2026
Publisher
Japanese:
日本経営工学会
English:
Japan Industrial Management Association
Conference name
Japanese:
English:
Conference site
Japanese:
English:
Abstract
The purpose of this study is to investigate the presence of moderation effects caused by social capital and psychological safety on the relationship between the social sharing of emotional experiences and the flexibility of organizations.
Based on a review of the literature on the flexibility of organizations, social sharing of emotional experiences, social capital and psychological safety, hypotheses were derived regarding the moderations of social capital and psychological safety onto the relationship between the social sharing of emotional experiences and the flexibility of organizations.
A questionnaire survey was conducted with employees in a variety of industries as participants. Participants' practices regarding the social sharing of emotional experiences, their perceptions of the flexibility of organizations of their own institutes, social capital, their perception of the psychological safety of the institutes, as well as their demographic information were measured using the questionnaires.
The results suggest the possibility of moderation effects on the relationship between the social sharing of emotional experiences and the flexibility of organizations, caused by psychological safety, the bonding social capital, and the bridging social capital.
This study implies the importance of cultivating social capital and psychological safety from the viewpoint of the social sharing of emotional experiences being able to improve the flexibility of organizations.